Telesis Network Operations Center (NOC) operates 24 hours a
day, 7 days a week and manages a wide range of customer platforms
and related services. In providing these services, the NOC offers
oversight of problems, maintenance, configuration and change
management, quality assurance, performance and monitoring, platform
and network security, reporting, and documentation. The NOC
provides a structured environment that effectively coordinates
operational activities with all customers and vendors related
to the function of our hosted platforms.
Telesis recognizes that down time is not an option for the services
we provide to our customers. We invest heavily in infrastructure
and facilities to ensure the services we offer are running 24
hours a day, seven days a week.
customers are given pertinent contact information to obtain
required assistance 24/7 at the start of service.
general support please dial 800-931-5050
and say "Support".