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Hosting Infrastructure
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5000 port inbound / outbound telephony network |
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Multiple Tier 1 carriers for flexibility and redundancy |
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Cisco network routers and redundant switches |
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Cisco redundant PIX firewall |
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Ethernet 10/100/1000MB Local Area Network |
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Redundant UPS and on-site generator(s) |
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Redundant A and B cabinet power feeds |
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Redundancy of critical components |
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Standard 19” to 23” wide by 36” deep rack enclosures |
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Pre-action fire suppression system |
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Hosting Infrastructure |
Voice Network Routing
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ANI (Automatic Number Identification) |
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DNIS (Dialed Number Identification Service) |
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Call Transfer capabilities (blind or monitored) |
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Call overflow protection |
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Redundant carrier routing for service reliability |
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Custom configurations (digits passed, whisper, etc.) |
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Data Network
Interactive
Telesis's managed multi-homed Internet access service
delivers 100% availability, features optimal performance
routing and offers the scalability to meet your
current and future bandwidth needs.
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Multi-homed Tier-1 Internet access service delivering 100% availability |
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Optimal performance routing |
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Scalability to meet customer bandwidth needs |
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40ms Maximum latency
from IT network to each of the IT ISP backbones |
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Network Features and Services
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VPN (Virtual Private Network) and data encryption support for customer access |
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Component and application level
monitoring via agents and SNMP
(Simple Network Management Protocol) |
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Real-time system monitoring |
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Telephony traffic utilization monitoring |
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Customer alarm notification via SMTP email or pager |
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Carrier class Network Operations Center |
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Data backup services |
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Firewall services |
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FTP / Web services |
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24/7 monitoring and support |
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Security
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“Carrier class” facilities |
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Closed-circuit video surveillance system |
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Escorted Security Access |
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24/7 Security |
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Fully Managed Platforms Supported
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MS SQL and Oracle database |
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NT / Unix |
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SpeechWorks, Nuance and others |
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Microsoft or Veritas Clustered environments |
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Multiple Locations
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California |
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Colorado |
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New York |
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Voice
& Data Hosting
It's
time
for cost effective, professional hosting with incredible service.
The work of hosting
your application to run your business is what Interactive Telesis
does for a living. We deliver hosting solutions solid enough, flexible
enough to endure even the most challenging environments. Interactive
Telesis offers hosting solutions that deliver real value while always
keeping your customers needs in mind. It’s time to work with a group
that brings innovations that matter, and puts them to work.
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If
the hosting solutions are solid, the opportunity for your success
is greater than ever.
Let
us prove it. Meet our dedicated team of professionals focused on
hosting solutions, and nothing else. We’ll work through your hosting
challenges to ensure you achieve your goals. We have our hands wrapped
around today’s most critical telephony/ hosting requirements and
services. We will demonstrate that we know how to professionally
host your application.
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Our
pricing model is simple.
After reviewing our
technical information, you’ll discover our approach to pricing.
Most of our services are available in simple to understand packages,
or a la carte. Customized solutions are also available. Just contact
one of our hosting sales consultants to get all of your questions
answered. Simply contact us for our Pricing Sheet.
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Reaching us is even easier.
Contact our knowledgeable sales and engineering team at 1-800-931
5050. We’ll be glad to help you better understand our services, and
create a solution that is right for you.
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Overall Benefits
Interactive Telesis build to suit on-line facilities and related
infrastructure allows us to meet extremely aggressive deadlines.
In most cases, we can have you up and running within 7 days of your
signed contract date. Our environment is one of the most flexible
hosting environments in the industry. We provide a number of hosting
scenarios to meet the customer’s Telephony, CTI (Computer Telephony
Integration) and data related needs. All of Interactive Telesis’
facilities are carrier neutral. We utilize multiple Tier one providers
to ensure customer flexibility and the ability to build redundant
cost effective Telephony networks. Our approach eliminates the up-front
cost of building and maintaining your own platform and related infrastructure.
Our engineering team can support your operations at a fraction of
the cost of hiring your own dedicated technical staff. We are your
on-site, eyes, ears, and hands.
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Quick
to market
Extremely flexible - to meet all your hosting needs
“Carrier class” facilities with diverse networks
Carrier Neutral Connectivity
Lower Operation Costs
Telephony and CTI expertise
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Pricing model details.
Our pricing is very easy to understand. Here’s how it works. Choose
your telephony needs, decide on the amount of rack space, select your
Internet access, and any type of managed services. The following chart
represents some of the products and services we offer. Once you indicate
the services that you require, our Hosting Sales Consultants can quickly
calculate your pricing. If you can’t find what you are looking for
(for example, a customized solution), give us a call – complex solutions
are what we thrive on.
Menu pricing made easy: Just follow the numbered list below.
(1)
Choose the equipment you need.
(2)
Choose your telephony requirements.
(3)
Choose any Internet requirements.
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Rack Space [equipment]
Full Rack 42u
Per 2u |
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Cross Connects [Telephony]
POTS
ISDN
T1
DS3 |
Power Requirement [equipment]
Shared 20 AMPS
Dedicated 20 AMPS |
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Server Hardware [equipment]
per 1u server
per 2u server
per 4u server
Disk Space per 1GB
Crash Kit (reserved/shared components) |
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Managed Services [managed services]
Firewall Management
Application
and Operating System Backup per 1GB
Tape Backups
Off Site Storage (tape back-up) per 20 tapes
Same day tape retrival
Next day tape retrieval
Platform Monitoring
Level I (Per Server)
Level II (Per Server)
Level III (Per Server)
Platform Monitoring
Remote Hands (per hour invoiced in 15 min increments)
Engineering Integration (per hour)
Upgrade Deployments (per hour) |
Telephony Cards [equipment]
Dialogic D/240 JCT T1
Dialogic D240PCI
Other
Dialogic cards |
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Internet Access [telephony / Internet access]
Shared
per 1Mbps
Dedicated per 1Mbps |
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Telephony Service [telephony / Internet access]
per T1
per DS3 (LD only)
per DS3 (Local only)
per DS3 (Switched) |
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To
learn more about our Voice & Data Hosting,
please call 800-931-5050 and simply say “Sales”.
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